Saw another stupid ad today. Buy our computer and you can fire your IT department !
Aha.
I get phone calls all day at work. do you want to know the most common problems ? Where do I plug this wire in? What is that ? This instruction manual is all gobbily gook , how do I turn this on ?
You need to know how to operate the equipment in front of you , people ! Failing that , you need somone on staff all the time who knows how to operate it , even if you skip the repair part and contract that part out.
If you cannot operate your own tools, you are totally doomed. Contracting that part out is like contracting your accounting department out. The first time the paychecks bounce, the good people leave and only the so called "lemons" stick around , knowning they'll find no better....
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